A hard drive's read/write heads hover just above the surface of the platters that store your data, and if they come into contact with the platters, data loss may occur. Hard drives have internal parts moving at high speeds and they can become less reliable as they age. Please contact Kingston Technical Support for assistance.There are three basic types of external hard drive failure that can result in data loss: If none of the above apply, your USB DataTraveler drive may be defective. Front ports, keyboard ports or USB Hubs may not supply sufficient power for the High Speed DataTraveler to function properly. If you have a desktop computer, make sure the DataTraveler is inserted directly into one of the main USB ports on the back of the PC. Make sure Windows, any USB controller drivers and the system BIOS for you computer is up to date.Ĥ. ![]() Disable all applications running in the background prior to installation of the Data Traveler.ģ. The DataTraveler may be conflicting with pre-installed software. Click Change and select a new drive letter from the drop-down box. Right-click on the drive and select “Change Drive Letter and Paths.”Ħ. Locate the DataTraveler on the right window pane.ĥ. Select “Disk Management” on the left window pane.Ĥ. Insert the DataTraveler and open "Control Panel". To resolve, do the following (Do not do this for a "Privacy" drive that assigns two drive letters):ġ. The DataTraveler could be conflicting with a pre-assigned drive letter. ![]() For example, thespecification for Secure Digital (SD) cards requires reserved areas to supportspecial copy protection and security features.ġ.
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